Telephone Surveys

Market research through telephone surveys can play an important and valuable role in any corporation’s business intelligence program. We methodically design and conduct a wide variety of telephone surveys carefully matched to our clients’ information requirements.

We employ experienced and well-trained agents who are adept in professional telephone survey techniques.

Our customer survey teams work closely with you to target appropriate customers from within your client database or from a list of prospects that we can source on your behalf. We then formulate useful survey questionnaires and at the conclusion of the campaign, we will develop a graphical summation report filled with a gold mine of useful information.

We employ experienced and well-trained agents who are adept in professional telephone survey techniques. Surveys are conducted in a conversational approach that results in consistent, accurate data collection. Prior to any telephone survey engagement, each agent goes through an orientation about you (our client), your products and services and the project objectives and expected results.

Market Validation is one of the most important activities a company can do. It saves time and valuable development and marketing resources by testing a product concept or idea before a product is launched or engineered. Market Validation can be done by large companies exploring a new market or product line as well as start-up companies that may be looking for funding or introducing their first product.